Question 1

Who is The Wagon for?

Accepted Answer

The Wagon is for anyone who wants to better understand their relationship with alcohol or other drugs, whether they’re thinking about change, actively reducing use, or looking to prevent relapse.

It’s designed for adults seeking structured, evidence-informed support in a non-judgemental format. It is not suitable for people in acute crisis or those needing clinical treatment.

Question 2

What substances does The Wagon cover?

Accepted Answer

The program is for adults who want to change their relationship with alcohol or other drugs – including cannabis, stimulants, prescription medications used in risky ways, or a mix of substances.

The focus is on your patterns of use, triggers, coping strategies and goals, rather than on any one specific drug.

Question 3

Can I still complete the course if I am still using?

Accepted Answer

Yes. The Wagon is open to anyone considering change, regardless of where you’re currently at.

Question 4

Is The Wagon suitable if I’m also seeing a GP, counsellor, or attending rehab?

Accepted Answer

Yes. The Wagon is designed as structured psychoeducation and skills training, not therapy or crisis care. Many people use it alongside support from their GP, psychologist, counsellor, or AOD service. If you’re in residential treatment or on a waitlist, it can provide a framework and practical tools you can work through between appointments.

Question 5

Is this a replacement for therapy?

Accepted Answer

No. The Wagon is a psychoeducational wellbeing program, not a therapeutic service. If you are experiencing significant mental health issues, trauma, or distress, we recommend seeing a registered mental health professional.

Question 6

Is my information private and secure?

Accepted Answer

Yes. Your participation is confidential. No personal data is shared, and your progress is not reported to any third party. The program does not collect clinical data or write reports. Any survey information collected does not identify who has completed the survey. You can read The Wagon Privacy Statement HERE. (https://www.thewagon.com.au/privacy-statement)

Question 7

Can I use my mental health care plan?

Accepted Answer

No, The Wagon is a psychoeducation-based program. While it draws from evidence-based psychological strategies (like CBT and mindfulness), it is not a therapy service and is not eligible for Medicare rebates under a Mental Health Care Plan. It is designed to support insight and wellbeing through education and self-reflection, not as a substitute for individual psychological treatment.

Question 8

What payment options are available?

Accepted Answer

Payment is processed securely online through the course platform. You can pay with a debit or credit card, and you’ll see all available payment options on the checkout page. Some people also choose to use their own instalment or “buy now, pay later” services (such as Afterpay/Zip) if that’s something they already have set up with their bank or provider.

Question 9

Can I see Jay Beckley privately for one-on-one sessions?

Accepted Answer

Yes. If you live in Australia, you can request individual psychological support through Jay’s clinical practice, Applied Psychology.(https://www.appliedpsychology.com.au/)

Please note that The Wagon is an educational program and not a substitute for individual therapy.

Question 10

Is this a live program or self-paced?

Accepted Answer

The Wagon is self-paced. All content is ready to be worked through when you are ready.

Question 11

How much time will it take each week?

Accepted Answer

Most live programs like this usually run over six weeks. If you want to complete The Wagon within six weeks, you’ll need about 60–90 minutes per week to watch the videos, and complete the reflection exercises.

Question 12

What technology do I need to complete The Wagon?

Accepted Answer

You’ll need:
 • A phone, tablet, or computer with a web browser
 • A reasonably stable internet connection to stream short videos
 • An email address to log in and receive your access details
The videos are short (mostly 3–5 minutes) and you can pause, rewind, or re-watch them. If your internet is slower, you can still work through the material at your own pace.

Question 13

Will I have lifetime access to the materials?

Accepted Answer

No. You’ll have access to all program materials for a total of 24 months from the start of the program.

If you’d like additional support during or after this time, you’re welcome to book a one-on-one session with Jay at the standard consult fee.

Question 14

Can I contact someone if I’m feeling distressed during the course?

Accepted Answer

Yes. A list of high-quality support organisations will be provided when you start the program. Most of these services are available 24 hours a day, 7 days a week, and include both telephone and online options. The Wagon is not a crisis service, so if you're in immediate distress, we encourage you to contact a dedicated mental health support line.

Question 15

Will I get any documentation when I finish the program?

Accepted Answer

Yes. When you complete The Wagon you’ll receive a certificate of completion.

Where appropriate – for example, if you’re working with a lawyer or another service – and with your consent, a brief letter can also be provided confirming your participation (e.g. dates, modules completed and general topics covered).

This is documentation of psychoeducation only; it is not a forensic or pre-sentencing assessment and does not include risk opinions or treatment recommendations.

Question 16

What happens after I finish the program?

Accepted Answer

You’ll receive a certificate of completion, plus a short feedback survey.

You can continue to access the The Wagon for two years from the date of enrolment.

If you feel like you require additional one-one-one support, please refer to the Support Services (https://www.thewagon.com.au/support-services)page on The Wagon website.

If you are an Australian resident and would like to consult with Jay Beckley, you can do so at his private practice, Applied Psychology. (https://www.appliedpsychology.com.au/)

Frequently Asked Questions