Support Services

If you need help right now, you don’t have to face it alone.

The Wagon is a psychoeducation program and not a crisis service.

If you’re in immediate danger, call 000 (Australia) or 111 (New Zealand).

Emergency — 000
Lifeline — 13 11 14 : 24-hour crisis support and suicide prevention. lifeline.org.au
Suicide Call Back Service — 1300 659 467 : 24/7 counselling for anyone affected by suicide. suicidecallbackservice.org.au
Beyond Blue — 1300 22 4636 : 24/7 support for anxiety, depression and mental health. beyondblue.org.au
13 YARN — 13 92 76 : 24/7 crisis line for Aboriginal & Torres Strait Islander peoples. 13yarn.org.au
Kids Helpline — 1800 55 1800 : 24/7 counselling for young people aged 5–25. kidshelpline.com.au

Alcohol and Other Drugs (AOD)

National Alcohol & Other Drug Hotline — 1800 250 015 : 24/7 advice and referral (routes to your state service). health.gov.au/aod-hotline
Alcohol & Drug Information Service (ADIS) — 24/7 : NSW 1800 250 015 · VIC 1800 888 236 · QLD 1800 177 833 · SA 1300 13 1340 · WA 1800 198 024 · TAS 1800 811 994 · NT 1800 131 350 · ACT (02) 6207 9977
Family Drug Support (FDS) — 1300 368 186 : 24/7 support for families and friends. fds.org.au

1737 Need to talk? — Call or text 1737 : Free 24/7 counsellor support. 1737.org.nz
Lifeline NZ — 0800 543 354 or text HELP (4357) : 24/7 counselling and support. lifeline.org.nz
Youthline — 0800 376 633 · Free text 234 : 24/7 youth counselling. youthline.co.nz
Samaritans NZ — 0800 726 666 : 24/7 anonymous listening service. samaritans.org.nz

Alcohol and Other Drugs (AOD)

Alcohol Drug Helpline — 0800 787 797 · Free text 8681 : 24/7 confidential advice and referral. alcoholdrughelp.org.nz
Whānau Drug Helpline — 0800 787 798 : 24/7 support for whānau (via Alcohol Drug Helpline).

IMPORTANT: The above details are current as of November 2025. Please check the official organisation website before making contact.